Tacoma

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The supplier of building materials investedc the money with all of the business acumenand well-earnedf confidence that comes with beinf a 106-year-old company that isn’t afraid to admit what it knows well and, perhapzs most importantly, what it doesn’t know so well. The $80,000 went to two separate consultants. One of them rearrange d the interior layout ofthe company’sd hardware store, located at its 3-acre salesx center along Tacoma’s heavily traveled Sixth to better pique the interest of customers. The othef weeded out poorly selling hardware itemzs and restocked binswith top-sellingg items.
“We’re not hardware said Steve Gray, head of finance and administratio n forthe company, as he discussed the future of the companyt his grandfather, Claude Gray, launched in 1903 and that his father, Neil handed over to Steve and his N.M. “Mac” Gray, president and sales manager, in the